ServiceComing soon

WhatsApp reminders

The booking reminder, on the guest’s WhatsApp.

Coming soon on Pro and Custom · Up to 50 a month on Pro and 200 on Custom; Basic does not include them. Until then, the reminder goes by email.

Not live yet: coming soon, with no date. Until then, the reminder goes by email.

13:20

taula.ai

A reminder of your booking at Can Sanfeliu: Saturday 10 October at 20:30. Reference: CS-4821. If you can’t make it, cancel it with the button and we’ll free up the table.20:30

Change or cancel

The problem

The guest books ten days ahead and, when the day comes, has forgotten.

What we do

Before the booking, taula.ai sends the reminder by WhatsApp to the guest’s phone, with the day, the time and a button to change or cancel it. It comes switched off: you turn it on under Reminders. If the guest left no mobile number, or the month has reached its limit, the reminder goes by email, as it does today.

How it works

1

You switch it on under Reminders

app.taula.ai/avisos

Reminders and guarantees

Send reminder24 hours before
Also by WhatsAppComing soon

It comes switched off. On Pro and Custom you tick «Also by WhatsApp», next to the reminder that already goes by email.

2

The guest gets the reminder

As far ahead as you chose, on the mobile number left when booking: the day, the time, the reference and a button to change or cancel the booking.

3

If WhatsApp is not possible, it goes by email

The reminder, by email

If the guest left no mobile number, or the month has reached its limit — 50 on Pro, 200 on Custom — the same reminder goes by email.

13:20

taula.ai

A reminder of your booking at Can Sanfeliu: Saturday 10 October at 20:30. Reference: CS-4821. If you can’t make it, cancel it with the button and we’ll free up the table.20:30

Change or cancel

What it includes

A reminder before every booking, as far ahead as you choose
A button to change or cancel the booking
Up to 50 a month on Pro and up to 200 on Custom
Off by default: you switch it on under Reminders
No mobile number or limit reached: it goes by email
Only the reminder: no bookings and no chats over WhatsApp

Who it is for: Restaurants on Pro or Custom whose guests book days in advance.

Questions

What people ask about this service

What is the taula.ai WhatsApp reminder?

It is the booking reminder taula.ai sends the guest by WhatsApp, as far ahead as the restaurant chooses: the day, the time, the reference and a button to change or cancel the booking. It is the only message that goes by WhatsApp: the confirmation and everything else still go by email, and there is no booking or chatting over WhatsApp.

Are taula.ai WhatsApp reminders available yet?

Not yet: they are coming soon, with no date. They will be on the Pro plan, up to 50 a month, and on Custom, up to 200; Basic does not include them. They will come switched off and each restaurant turns them on under Reminders. Until then, the taula.ai reminder goes by email, as it always has.

What if the guest has no WhatsApp or the restaurant reaches the monthly limit?

The reminder goes by email. taula.ai only sends it by WhatsApp if the restaurant has switched it on, the guest left a mobile number and the month has not reached the plan’s limit; in any other case, it goes by email.

Other services

The plans

From €9.99 a month

No per-guest commission and no lock-in. The first 30 days are free and no card is needed to start.

See the plans in detail

Basic

€9.99+ VAT

€12.09 a month incl. VAT

To start taking bookings without paying per guest.

  • Restaurant website at yourname.taula.ai, which you create in two minutes
  • QR menu you change yourself, in up to four languages
  • Full dashboard: agenda, floor plan, guests and reports
Get started

Pro

€24.99+ VAT

€30.24 a month incl. VAT

For the restaurant that already fills up and wants its own domain.

  • Everything in Basic
  • Unlimited bookings
  • Your own domain (the domain itself is billed at cost)
Get started

Custom

from€69+ VAT

€83.49 a month incl. VAT

A website of your own built by SANFELIU, with the taula.ai dashboard inside.

  • Everything in Pro
  • Your own website designed and built by SANFELIU
  • We make the changes for you
Let’s talk

Prices exclude VAT. The 21 % is itemised on the invoice.