Is the WhatsApp agent available yet?

Not yet. The taula.ai WhatsApp agent is still being built and is not part of any plan today: it is neither charged for nor promised in any subscription. Bookings, the QR menu and the website all work from day one, from €9.99 + VAT a month.

Can the agent hand a conversation to a person?

Yes. When a case is not a normal booking — a complaint, a special request, an awkward group — the taula.ai agent passes the conversation to the restaurant team instead of pressing on.

ServiceComing soon

WhatsApp Agent

Answers the restaurant’s WhatsApp for you, and gets it right.

Coming soon · Not available on any plan yet. We show it so you can tell us if this is what you want.

Tell me when it is ready See it in the demo

Not available yet: we show it so you can tell us if this is what you want.

13:20

Can Vidal

Hi! Do you have a table for 4 on Saturday evening?

Hi! Yes: on Saturday we have 20:30 and 22:00. Which suits you better?

20:30 works

Done. Table for 4 on Saturday the 12th at 20:30. What name shall I put it under?

Marta Ribó

Booked, Marta. I’ll send a reminder on Friday. Any allergies we should know about?

The problem

Bookings arrive by WhatsApp at midnight and someone has to copy them over by hand.

What we do

The agent reads the restaurant’s WhatsApp and works against the same agenda you do: it offers slots that are genuinely free, confirms the booking, changes it if the guest reconsiders, takes a deposit when you ask for one, and sends the reminder the day before.

How it works

The guest messages the restaurant’s WhatsApp

The same number as always, the one already in their phone.

The agent answers against the real agenda

It only offers times that really exist. It cannot promise a table you do not have.

And the booking lands in your panel on its own

app.taula.ai

Saturday 8

20:30Marta Ribó · 4 people · Table 7WhatsApp

With their name, the party size and the table assigned, like any other.

Not available yet — we’re showing it so you can tell us if this is what you want.

21:04

Can Sanfeliu Restaurant

Hi! Do you have a table for 4 on Saturday evening?

Hi! Yes: on Saturday we have 20:30 and 22:00. Which suits you better?

20:30 works

Done. Table for 4 on Saturday the 8th at 20:30 — what name shall I put it under?

Marta Ribó

Booked, Marta. I’ll send a reminder on Friday. Any allergies we should know about?

What it includes

Book, change and cancel over WhatsApp, against the real agenda

Deposits for large parties

Automatic reminder the day before, with guest confirmation

Answers menu, address and opening hours without bothering you

Hands the conversation to you when a human is needed

It all lands in the same agenda: no bookings on the side

Who it is for: Restaurants that get half their bookings over WhatsApp.

Questions

What people ask about this service

What does the taula.ai WhatsApp agent do?: The taula.ai WhatsApp agent reads the restaurant’s WhatsApp and works against the same agenda as the team: it offers slots that are genuinely free, confirms the booking, changes it if the guest changes their mind, takes a deposit when the restaurant asks for one and sends the reminder the day before.
Is the WhatsApp agent available yet?: Not yet. The taula.ai WhatsApp agent is still being built and is not part of any plan today: it is neither charged for nor promised in any subscription. Bookings, the QR menu and the website all work from day one, from €9.99 + VAT a month.
Can the agent hand a conversation to a person?: Yes. When a case is not a normal booking — a complaint, a special request, an awkward group — the taula.ai agent passes the conversation to the restaurant team instead of pressing on.